Privacy Policy

Introduction

Welcome to https://ada-compliant-porta-potties.ecojohns.com! We are committed to protecting your privacy and ensuring the security of your personal data. This Privacy Policy explains our practices regarding the collection, handling, and disclosure of information from users visiting our website and interacting with our services. By using our platform, you consent to the terms outlined here, in compliance with various global privacy laws.

Scope

This policy covers all aspects of our online presence, including but not limited to:

Our official website at https://ada-compliant-porta-potties.ecojohns.com.
Any mobile applications or software we offer.
Services and products provided through our platform.
Interactions via emails, phone calls, text messages, and other communication channels initiated by us.

Please note that this policy does not extend to third-party services or websites linked from our platform. These entities have their own privacy policies, and we encourage you to review them before engaging with such services.

Processing Activities

Your personal data is processed in various ways when you:

Sign up and use our applications or services as an authorized user.
Visit our website and engage with its features, including browsing and making purchases.
Subscribe to receive newsletters, promotional emails, or any other form of communication from us.

Personal Data Collection

We collect several categories of personal data, which include:

Account Information: Your username, account creation details, and profile settings.
Payment Information: Payment card details, billing addresses, and transaction history for processing purchases.
Financial Information: Bank account information, where provided for direct deposits or other financial transactions.
Purchase Information: Product orders, order quantities, and delivery preferences.
Mobile Device Identifiers: Unique device identifiers, IP addresses, and mobile phone numbers (with your consent).
Location Data: GPS coordinates and location-based services data if you choose to enable them.
Feedback and Reviews: Comments, ratings, and product reviews submitted by users.
Social Media Information: If you log in or interact with our platform using social media accounts, we may collect data from those platforms (with your consent).
Product Interest: Details about products you view, search for, or add to your cart on our website.

We gather this information through direct user input, interactions with our systems, and automated technologies like cookies and similar tracking tools. Additionally, we may receive personal data from third-party service providers who assist us in providing services (subject to their respective privacy agreements).

Cookies and Similar Technologies

We use cookies and related technologies for several purposes:

Strictly Necessary: These ensure the basic functionality of our website and applications, allowing you to navigate and access secure areas.
Preferences: Cookies store your preferences and settings to personalize your experience.
Analytics: We use analytics cookies to track user interactions, gather aggregate data, and improve our services.

Users can manage their cookie preferences through our Cookie Manager, which provides control over non-essential cookies.

Data Retention and Deletion

The duration for which we retain personal data depends on the purpose of its collection:

We keep account information and transaction records as long as your account is active or until you request its deletion.
Payment information is stored securely only for the time needed to process payments and may be encrypted for longer-term retention, adhering to legal requirements.
Purchase history and order details are maintained for a period after the purchase to facilitate returns, refunds, and customer support (in accordance with applicable laws).
Other data types, such as feedback, reviews, and location data, are retained only as long as necessary for the purpose they were collected or as required by law.

Once the data is no longer needed for these purposes, we delete or anonymize it to ensure privacy.

Security Measures

We have implemented robust security measures to safeguard your personal data:

Employing encryption protocols for secure data transmission and storage.
Utilizing trusted third-party processing services that adhere to strict security standards.
Regularly reviewing and updating our security practices to adapt to emerging threats.

Children’s Privacy

We do not knowingly collect or solicit personal information from children under the age of 18. Our services are designed for a general audience, and we encourage parents or legal guardians to supervise their child’s online activities.

Your Rights

Depending on your jurisdiction, you may have certain rights regarding your personal data:

Access: The right to request access to the personal data we hold about you.
Rectification: The right to correct any inaccurate or incomplete information.
Erasure (Right to be Forgotten): The right to request the deletion of your data, subject to legal exceptions.
Restriction: Limiting the processing of your data under certain circumstances.
Portability: Receiving a copy of your data in a structured format for use with another service.
Objection: Objecting to the processing of your data for specific purposes.
Non-Discrimination: The right to be free from discrimination based on your exercise of privacy rights.

To exercise these rights or if you have any data-related queries, please contact our Privacy Team via email at [email protected] or by post to the address provided below. We will respond to reasonable requests within a reasonable timeframe.

Changes to Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any material changes will be posted on our website with an updated revision date. We encourage you to review this policy periodically to stay informed about how we protect your privacy.

Contact Information

For any questions regarding this Privacy Policy, data requests, unsubscribe requests, or complaints, please contact us:

Email: [email protected]
Address: Ada Compliant Porta Potties, 1234 Street Name, City, State, ZIP Code